Privacy Policy

This privacy policy provides information on how AQUA Ltd may use any personal information that is collected from our customers, suppliers and other business partners.

What information do we have

We collect information about you when you make an enquiry, if you have ever expressed an interest or have place an order for one of our products and services.  Information is also collected when customers voluntarily provide information during exhibitions, demonstrations and when online or social media contact forms are filled out.  Our website cookies also collection information from visitors.  Information we hold about you:

– Company Name and Address

– Company Contact Name

– Email Addresses 

– Telephone Numbers

– VAT Number (where applicable)

– Company Number

How we use your information

Your information is used to process orders, for the management of your account or contract and to keep you informed of pending deliveries.  On occasion we may email information regarding legislation or regulation updates vital to your business.  We do not sell or share your information to companies outside our organisation.


From time to time, we would like to send you information regarding our products and services that are specific to your interests.  You have the right at any time to stop us from contacting you for marketing purposes.  If you no longer wish to receive communications for marketing purposes, please send an email to

Data Security

We take data protection very seriously and ensure that we store your information securely.  All data stored on our servers is password protected and further protected by a firewall with latest security tools.

Access to your information

Under articles 13 & 14 of the GDPR, It is within your rights to request a copy of the information that we hold about you.  You also have the right for this information to be rectified should you believe it to be inaccurate. To request a copy of your data file please send an email to by post send you request to AQUA Ltd, ‘Data Request’, Unit 7 Oaks Industrial Estate, Snibston Drive, Coalville, Leicestershire LE67 3NQ.  Requested data will be provided within on month of receipt of your request.  You have the right to receive your information in a machine readable format to enable easy transfer.


Cookies are text files placed on your computer.  They collect standard internet log information and visitor behaviour.  This information tracks visitors to our website so that we can monitor and report on our website activities.

More information on Cookies can be found at and

You can set your web browser to not accept cookies.  The about websites provides the information required to do so.